Hilarious recorded phone conversation with a customer service representative from 1860

page views:1 Publication date:2022-06-07

Hilarious phone recording of a customer service representative from 1860! Highly recommended!!!
Mobile user: Hello, I have a question.
Waitress: Please speak
Mobile user: My cat ate my SIM card. Can I still use it after I take it out?
Service representative: Then you can only try inserting it into your phone. If that doesn't work, you'll have to go to a China Mobile store to get a new SIM card.
Mobile user: No, you need to tell me beforehand whether it works or not. If it does, I'll kill my cat to get the SIM card; if it doesn't, then my cat will be wasted, right?
Service representative: Hello, in that case, I suggest you don't overcharge. Just take your ID card to a mobile service center to get a replacement SIM card.
Mobile user: The problem is that my SIM card is...
Mobile user: It cost 50 yuan. I bought my cat for 30 yuan.
Service representative: But if you want to replace a card, it will cost 40 yuan.
Mobile user: Need a replacement SIM card?
Waitress: Yes, the number remains the same.
Mobile user: My number remains the same.
Service representative: Go to a China Mobile branch, bring your ID card, and get a replacement SIM card with your old number. The old SIM card will then be unusable.
Mobile user: Do you think my cat will have any adverse reactions?
Service staff: Hello, I'm not quite sure about that. You'll need to take your cat to the vet.
Mobile user: Could you ask your colleague for me?
Customer Service Representative: Hello, I'm sorry, you've dialed 1860 mobile service hotline. We can't help you with anything regarding the modem.
Mobile user: My cat's name is M-Zone.
Waitress: Yes, no, that won't do either.
Mobile user: Why not? I even named it "M-Zone" (a mobile network name in China).
Service representative: Even if his name is Jay Chou, there's nothing we can do to help you. You'll have to come and check it yourself. If you have a problem with your SIM card, our mobile service center and 1860 can help you resolve it. But as for the modem, we definitely can't help you with that.
Mobile user: The problem is he has a China Mobile SIM card.
Waitress: (Taking a deep breath) Hello sir, do you think this makes sense?
Mobile user: No, I'm just really confused about what you mean.
Waitress: It's nothing, hello, I didn't mean anything by it. Do you think you meant anything? Well, you just told me the specifics about the cat…
Mobile user: No, no, no rush, speak slowly.
Waitress: You mean this cat...
Mobile user: I'm tired of talking, let me have a drink of water.
Service staff: Hello, firstly, we definitely can't help you with the specifics of your cat's condition.
Mobile user: I know you can't handle this, but I'm asking for your advice. What should I do?
Service representative: Hello, I suggest you take your ID card to a China Mobile service center to apply for a replacement SIM card.
Mobile user: Then we also need to consider the cat.
Waitress: There's nothing I can do about the cat, I'm at my...
Mobile user: There's no way! Life is precious!
Service staff: Hello, then I can't help you with that. Whether you take it to the vet or something else is something you'll have to handle yourself later.
Mobile user: Why don't you give me Jay Chou's phone number and I'll call him?
Service representative: Hello, do you think 1860 might have his phone number?
Mobile user: Aren't you partners?
Service lady: But we don't have his phone number here either.
Mobile users: Definitely.
Waitress: Hello, I'm sorry, no.
Mobile user: You're lying! A girl as pretty as you wouldn't lie!
Service representative: Do you have any other business inquiries?
Mobile users: Yes
Waitress: Please speak
Mobile user: What should I do about my cat?
Service attendant: Hello sir, if you ask me this question repeatedly, I am unable to answer it right now.
Mobile user: Okay, I won't repeat it. But what about my SIM card?
Service representative: You can go to a China Mobile store to get a replacement SIM card.
Mobile user: Take the cat and have him dissect it for me, then take out the SIM card.
Waitress: (takes a deep breath)
Mobile user: Really?
Customer Service Representative: Hello, do you think this is possible? Would a staff member at a mobile service center do this for you?
Mobile user: Well, what do you suggest? I'm in a real hurry. First, I can't use the card, and second, I'm worried the cat will choke. So, what do you suggest? I'm in a real hurry.
Waitress: Hello, if that's the case, please take it...
Mobile user: You don't always have to say "Hello, hello," just say "Hello, hello" is fine. I feel really embarrassed when I hear it.
Waitress: To show respect, we cannot do that.
Mobile user: You don't need to respect me, I'm a lousy person. It's nothing.
Customer service representative: There's no other way. If you have no further questions, please hang up.
Mobile user: You...you...you even made me hang up! What kind of service is this?
Service attendant: Hello, I've definitely told you everything I needed to say.
Mobile user: Let me tell you, this is entirely your responsibility. Who told you to make that SIM card so beautiful? The cat just had to eat it.
Service staff: Well, you didn't take good care of your cat. You can take better care of your cat. If it eats something else, we can handle it.
Mobile user: Nothing else looks as nice as that card, you know? It's all your fault for making such a beautiful card.
Waitress: You can take a look if it doesn't turn out well.
Mobile user: Hey, what should we do? Cut it open with scissors?
Waitress: Hello, sir, I hope you won't talk to me about this kind of thing anymore, okay?
Mobile user: So what are you talking about? This is the only issue I have right now. I won't bother you with other questions, right? The problem is, your SIM card is so pretty, my cat took a liking to it and accidentally ate it.
Service representative: So, wherever you go, whichever branch you choose, can they help you resolve this issue?
Mobile user: If the service center could solve this, I wouldn't have called. It's only because they can't solve it that I'm calling you, this experienced and knowledgeable lady, to answer my question.
Service representative: Yes, 1860 definitely won't solve your problem.
Mobile users: If you can't solve the problem, what's the point of having an information platform?
Service representative: Hello, it's not that we can't help you solve it, it's that we're unable to help you with this kind of problem.
Mobile user: You guys are always trying to solve customer problems by any means necessary. If you don't solve customer problems, you can't possibly handle simple ones, so who's going to handle the difficult ones? I can't possibly call China Unicom, right? No matter how simple, difficult, or complex, you have to solve it all. You are… I am your consumer, to put it bluntly, your God, right? Now you're not even loyal to your God, what more do you want?
Service representative: Hello, first of all, there's a problem we need to solve...
Mobile user: Please, don't flatter me.
Service representative: There's a limit to how much we can handle problems, right? Your current issue is outside our scope, and we can choose not to help you resolve it.
Mobile user: Your rules and regulations don't say you won't address the issue of cats eating cards, right?
Waitress: No, not at all.
Mobile user: That's right. If you wrote it, I won't bother you; if you didn't, I'll have to resolve the issue, right?
Service representative: Then you should take your cat to a mobile service center for a checkup...
Mobile user: The customer service at the other service centers isn't as good as yours, you know? I mean, should you come and take a look, or should I go to you?
Service representative: We don't need to come over; we resolve issues through the service center.
Mobile user: Which service center do you want me to go to?
Service staff: Dananmen Business Hall
Mobile user: There are too many thieves near Dananmen; I'm afraid they'll steal my cat.
Service representative: Then you can go to any branch near you.
Mobile user: I went there, and that woman was even more rude to you than you were!
Service representative: If she can't resolve your issue, firstly, you need to take your ID card to a China Mobile service center to get a replacement SIM card. That's what we can do.
Mobile user: My cat doesn't have an ID card.
Service staff: Hello, would you like to replace your card or the card for your cat?
Mobile user: My problem isn't getting a replacement SIM card, it's my cat. What should I do?
Service staff: Hello, what happens to the cat is not our concern.
Mobile user: How can you say it has nothing to do with you if your cards are inside my stomach?
Waitress: You're the one who put that card in there, it's related to our...
Mobile user: I...I'm sick! I feed it cat food, why would I give it a calorie supplement?
Service representative: We certainly don't know exactly how it got in there, but you can't push the responsibility onto the mobile company, right?
Mobile user: I'm not blaming China Mobile, the problem is that it's already taken your SIM card, right? Anyway, the fact is, it's a China Mobile SIM card, not a China Unicom SIM card, right? That fact already exists.
Waitress: Yes, so even if I ate a China Mobile SIM card, does China Mobile have to take responsibility for this?
Mobile user: It's not about taking responsibility. You solved it for me, but I didn't ask you to take responsibility. You solved it for me, and that's it, right? Let's both sides be amicable. If it's solved, then it's fine. But if it can't be solved, then you're responsible.
Service attendant: Hello sir, first of all, you don't have the right attitude to solve problems. Now, if you think this is how you solve problems...
Mobile user: How could I not have resolved it? I took the...cat to the service center. I couldn't possibly have gone to one, but the staff there were so rude. I wanted to complain, but I didn't see their sign or even know their name. Your service attitude has already caused a negative impact, so...what more do you want from me?
Service representative: Hello, logically speaking, we definitely can't help you with your cat's situation. If she tells you to bring your ID to apply for a new card and then refuses to replace it, then she's in the wrong. If that's the case, we'll definitely handle it seriously. But regarding the cat's specific condition, we simply can't resolve that. That would be acceptable anywhere.
Mobile user: I think you believe my cat is definitely not as valuable as your SIM card, but I think my cat is more valuable than your SIM card. We're on different wavelengths. Your SIM card can generate revenue for you, while my cat can't generate much profit for you, right? Stop constantly messing with the SIM card… I don't care whether I get a replacement or not; I don't care about the SIM card itself. What am I going to do with my cat now?
Service staff: Hello, so the reason why the cat ate your card is definitely due to your own mismanagement, that is, your attitude towards the cat...
Mobile user: I put the card on the table, and it came out to eat by itself. Who's to blame? The table? Me? The card? The cat?
Customer service representative: So, can you complain to... China Mobile? Is it because it's a China Mobile SIM card?
Mobile user: Yeah, if it were a China Unicom SIM card, I'd call China Unicom, right? I definitely wouldn't call you.
Waitress: I'm unable to help you with this.
Mobile user: Then just shut down, huh? You can't even solve this problem.
Waitress: Then you can only be...
Mobile users: You can't shirk responsibility when you encounter difficult problems, and you can't solve simple problems for others, right?
Service representative: Hello, we can resolve reasonable issues, but for unreasonable issues...
Mobile user: I'm not... I'm not being unreasonable! My cat ate my mobile SIM card, and I called you to ask about it. You said you wouldn't take responsibility. So who's being unreasonable?
Service representative: Then would you please go to a China Mobile branch? Our number is 1860...
Mobile user: I went there, and they said no, or else they'd call your chairman down and give him to me so I could call him. What's your complaint hotline?
Service representative: We don't have that, you can get it done with 1860.
Mobile user: Oh, so you're handling this? You mean you're the one who's trying to shirk responsibility, right?
Service staff: Hello, I'm not trying to shirk responsibility. If you think my explanation is unreasonable, I can report this issue to my supervisor.
Mobile user: Then go find your superior.
Service girl: Well, right now I can only leave my contact information. That's all I can do for now...
Mobile user: I don't have any contact information. My SIM card was eaten. Where can I leave my contact information?
Waitress: Now, you can...
Mobile user: You're calling into a cat's belly, how can I answer? Customer service representative: You're not calling in now...
Mobile user: My phone can only receive calls, not make them.
Customer Service Representative: Okay, that's enough. We'll call you back. Mobile User: I don't trust what you say anymore. I'm starting to doubt you. Next time I'm going to switch to a China Unicom SIM card, right? Let me tell you, you've lost a customer. I'm telling you, it's not just me saying this.
Waitress: Hello...
Mobile user: Don't think you can get away with losing one customer. We have so many customers in China. You built up your customer base one by one, it's not like you suddenly have so many, right? Losing one customer is losing one customer.
Waitress: Hello, I didn't mean to... I didn't mean to. I just mean, if you don't agree with my explanation, this is all I can do, right? I...
Mobile user: I want to...wait a minute, may I ask what your educational background is? Service representative: My educational background is irrelevant to our business.
Mobile user: Can you reveal a little bit?
Waitress: I can...
Mobile users: Bachelor's degree or associate's degree?
Waitress: There's no answer to that, because we're discussing business right now.
Mobile user: Well, you can't even handle your business properly. You don't even call your supervisor when I tell you to.
Waitress: It's not that I don't want to order, but please leave your contact information and our manager will call you back, because we...
Mobile user: Don't think I have plenty of time. If you wait any longer, my cat will be dead and ready to be cremated. I'm already impatient, you know? If you wait any longer, you'll be calling me from the crematorium.
Service representative: Hello, so now, if I hang up my phone, I'll go over and tell her to come and call you back.
Mobile user: Don't hang up, the phone... let her... call her now... I'll pay for the call, right? This is a free call, right?
Waitress: Yes
Mobile user: I'll just wait for the free one, I'll just wait.
Service representative: I have no way to contact her right now, we... Mobile user: Can't stand up?
Service representative: Hello, then I need to go and tell her, because we have regulations here, and our supervisors also have things to handle. She only responds to one customer at a time. I'll tell her she'll call you back later.
Mobile user: Don't tell me such a big company like China Mobile only has one leader? Customer service representative: There are definitely several leaders. For example, here there are several duty managers. It's impossible for everyone to be here...
Mobile user: Life...life is at stake, which should she handle first? Service representative: Hello, I'll report this to her shortly, and she'll definitely come and deal with it for you.
Mobile user: Okay, I'll wait for you. How long do you want?
Waitress: I... just a moment, as soon as possible.
User: Quickly, is two seconds enough?
Waitress: As soon as possible, that's all I could say.

URL 1:https://www.sexlove5.com/htmlBlog/216669.html

URL 2:/Blog.aspx?id=216669&aspx=1

Last access time:

Previous Page : Put it back in! It's so tight, do you think I wouldn't notice if you pulled it out?

Next Page : Smile

增加

comment Open a new window to view comments

Contact Information

Hilarious recorded phone conversation with a customer service representative from 1860

comment Open a new window to view comments